Terms of service
Terms of Service
Overview
By accessing our website or placing an order, you agree to the terms and conditions outlined below. These terms apply to all users of the site, including customers, visitors, and anyone interacting with our store.
If you do not agree with these terms, please do not use our website or services.
Orders & Purchases
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, incorrect product information, suspected fraud, or unavailable stock.
Once an order is confirmed, changes or cancellations are only possible before the order has been shipped.
Prices & Payments
All prices are listed on the website and may change without prior notice. We reserve the right to correct any errors in pricing, descriptions, or availability at any time.
Payments are processed securely through our payment providers. We do not store or have access to your payment details.
Shipping & Delivery
Shipping times provided on the website are estimates and may vary depending on destination, carrier, or external factors beyond our control.
We are not responsible for delays caused by shipping carriers, customs processing, or incorrect delivery information provided by the customer.
For more details, please refer to our Shipping Policy.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our Refund & Returns Policy.
Please review that policy carefully before placing an order.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Intellectual Property
All content on this website, including images, designs, text, logos, and branding, is the property of ENCY.44 and may not be used, copied, or reproduced without written permission.
Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
By placing an order, the customer confirms that all provided information (including shipping address and contact details) is accurate.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will take effect immediately upon being published on the website.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Email: 44ency@gmail.com
WhatsApp: +380 93 763 69 10